Which of the following questions does the guidance in service strategy help to answer?
(1)What services should we offer and to whom?
(2)How do we differentiate ourselves from competing alternatives?
(3)How do we create value for our customers?
A. 1 only
B. 2 only
C. 3 only
D. All of the above
|
Download Printable PDF. VALID exam to help you PASS. |
 |