Users are contacting the internal helpdesk, stating that they are having difficulty staying connected to the wireless network. When the technician investigates, it is discovered that the users are having a problem using the wireless network in the company break rooms.
Which of the following should the technician do FIRST?
A. Install a new access point in each break room to provide adequate coverage.
B. Remount the access points to a place on the ceiling closer to the break rooms.
C. Unplug appliances (e.g. microwaves) to see if they are causing interference.
D. Change the encryption on the access points from WPA2 to WEP.
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