Which of the following should the technician perform FIRST?

While troubleshooting a software error on a user’s computer, a technician finds inappropriate content.
Which of the following should the technician perform FIRST?
A. Preserve the data on an external drive.
B. Report the discovery through proper channels.
C. Document the findings.
D. Erase the data and inform the user.

CompTIA A+ 220-1102 (Core 1) Exam

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