Which situation explains the results?

The mailbox archiving report shows that users that share a common archiving policy have a higher than expected number of items in the ‘Items ineligible under policy’ column and a lower than expected number of items in the ‘Items archived’ column.
Which situation explains the results?
A. the IPM.Note* message class has been deselected in the policy’s Message Classes tab
B. the users have moved most of the eligible messages to local PST files
C. the ‘Archive draft items’ and ‘Archived deleted items’ policy settings have been set to On
D. the Archiving Task schedule window is too short to capture all eligible items

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