An administrator is experiencing an issue with a user seeing a blank window in the Office Mail App, which means the Enterprise Vault Office Mail App is failing to load via the Outlook Web App on the user’s PC.
Which step should the administrator perform first to confirm the Enterprise Vault Office Mail App loads properly?
A. check the user has ProxyServerRestrictions unticked in the Local Security Policy settings
B. confirm the Enterprise Vault server Firewall port 80 is enabled
C. check the SSL certificate on the Enterprise Vault server
D. confirm the security settings on the Enterprise Vault site
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