A resource is assigned a work skill group that contains ‘skill A’ with a 90% skill level. The same ‘skill A’ is also assigned to them directly with a level of 100%.
How will routing consider that resource’s level for ‘skill A’ for activity assignment decisions?
A. The work skill group assignment takes precedence, so routing will consider the resource to have a level or 90% for ‘skill A’.
B. OFSC will prevent such a situation by presenting an error when the same skill is assigned with conflicting levels.
C. The individual skill assignment takes precedence, so routing will consider the resource to have a level of 100% for ‘skill A’.
D. Routing will consider the resource’s level to be an average of the level from the group and the individually assigned ‘skill A’ (95%).
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