Which two statements are true regarding the effect this configuration has on activity assignments and capacity management?

Your customer offers a "triple play" service where an installation requires three work skills: "Cable", "Internet", and "Phone".
To accommodate this service, a work skill group has been set up called "Triple Play", and it includes each of those three skills with levels of 100.
This work skill group is assigned to all technicians, and it is also associated with a "Triple Play" capacity category.
One of the technicians named Billy Bishop also has the "Cable" work skill individually assigned with a level of 50.
Which two statements are true regarding the effect this configuration has on activity assignments and capacity management?
A. An activity with a single work skill "Cable", with a "Required" level of 100, will not be automatically assigned to Billy Bishop.
B. An activity with a single work skill "Cable", with a "Required" level of 100, can be automatically assigned to Billy Bishop.
C. An activity with a single work skill "Cable", with a "Required" level of 100, will not consume capacity from the "Triple Play" capacity category.
D. An activity with a single work skill "Cable", with a "Required" level of 100, will consume capacity from the "Triple Play" capacity category.

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