Your customer wants to integrate OFSC with Oracle Knowledge Advanced Cloud.
What are the two main steps that must be taken as part of the integration process to allow Oracle Knowledge Advanced Cloud content to be accessed from the OFSC application?
A. The administrator or web developer must configure the Service Portal to display the Oracle Knowledge Advanced features.
B. The administrator must configure the Oracle Knowledge access settings in OFSC.
C. The administrator or web developer must configure the Oracle Service Cloud Customer Portal to use the appropriate pages and widgets for displaying Oracle
Knowledge Advanced features in the OFSC user interface.
D. Field personnel must be assigned Service Cloud access via the Service Portal interface.
E. The administrator or web developer must configure an OIC platform instance to bridge the Oracle Service Cloud and OSFC instances.
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