Your customer has received some complaints about certain resources, and that information has been recorded within their CRM system.
They want to pass this information along when activities are booked and sent to OFSC, so that it can be used as a routing constraint for any of their customerfacing
Activity Types.
Which standard Activity Type features must be enabled to support this requirement?
A. "Allow to create from incoming interface" and "Support of preferred resources"
B. "Allow creation in buckets" and "Allow move between resources"
C. "Allow to create from incoming interface" and "Allow move between resources"
D. "Allow Mass Activities" and "Support of preferred resources"
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