Home » Microsoft » MB2-708 » What should you recommend?
You are deploying Dynamics CRM 2015.
Users work from either Apple computers, mobile devices, or desktop computers that run Windows 8.
You need to recommend an organization-wide strategy for tracking email. The solution must minimize administrative effort.
What should you recommend?
A. Create a workflow.
B. Implement Microsoft Dynamics CRM 2015 for Outlook.
C. Configure server-side synchronization.
D. Deploy the Email Router.
E. Implement a custom plug-in to handle all email processing.
Correct Answer: C
Explanation/Reference:
Can I still track records in CRM for Outlook if I synchronize records through server-side synchronization?
Yes, you can continue to use the Track button or the Set Regarding button to track records after synchronizing through server-side synchronization. These buttons provide a convenient way to push records from Outlook to CRM. Note that records don’t get created in CRM immediately; they’re created when server-side synchronization processes synchronization for the mailbox.
Incorrect:
Not B:
You can use Microsoft Dynamics CRM for Outlook to track email messages, contacts, tasks, and appointments.
However, CRM 2015 for Outlook has no support for Apple computers:
Any one of the following operating systems is required:
Windows 8.1 or Windows 8 (64-bit and 32-bit versions)
Windows 7 Service Pack 1 (64-bit and 32-bit versions)
Windows Server 2012 when running as a Remote Desktop Services application
