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You are deploying Dynamics CRM 2015. You configure the following settings:
Server Profile
Incoming Email
Outgoing Email
Users will not use Microsoft Dynamics CRM for Outlook.
You need to identify a method to implement synchronization for appointments, contacts, and tasks.
What should you use?
A. Forward Mailbox
B. Smart Matching
C. Server-Side Synchronization
D. Email Router
Correct Answer: C
Explanation/Reference:
Messaging data synchronization includes the synchronization of email, appointments, contacts, and tasks between an email server, such as Microsoft Exchange, a POP3SMTP-based email server, or Microsoft Outlook, and Microsoft Dynamics CRM. There are three types of messaging data synchronization available with Microsoft Dynamics CRM 2015 and Microsoft Dynamics CRM Online 2015 Update.
1.Server-side synchronization synchronizes message data between Microsoft Dynamics CRM and Exchange or POP3SMTP email servers.
2. Email Router synchronizes email between Microsoft Dynamics CRM and Exchange or POP3SMTP email servers.
3. CRM for Outlook synchronizes message data between Microsoft Dynamics CRM and Outlook.