Home » BCS » ISEB-BA1 » When undertaking a CATWOE’ analysis, which sequence should the first four letters be considered in?
When undertaking a CATWOE’ analysis, which sequence should the first four letters be considered in?
A. W, T, C, A
B. T, W, C, A
C. W, C, T, A
D. T, A, W, C
Correct Answer: A
Explanation/Reference:
CATWOE
This is used to prompt thinking about what the business is trying to achieve. Business perspectives help the business analyst to consider the impact of any proposed solution on the people involved.
There are six elements of CATWOE[5]
Customers – Who are the beneficiaries of the highest level business process and how does the issue affect them?
Actors – Who is involved in the situation, who will be involved in implementing solutions and what will impact their success?
Transformation Process – What processes or systems are affected by the issue?
World View – What is the big picture and what are the wider impacts of the issue?
Owner – Who owns the process or situation being investigated and what role will they play in the solution?
Environmental Constraints – What are the constraints and limitations that will impact the solution and its success?
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