Which condition must be added to ensure that the workflow can distinguish between the Outbound Option call and an agent-initiated outbound call?

Refer to the exhibit.

600-460-implementing-andsupporting-cisco-unified-contact-center-enterprise_img_028
In Cisco Finesse 10.0(x), a workflow is created for an Outbound Option call. Which condition must be added to ensure that the workflow can distinguish between the Outbound Option call and an agent-initiated outbound call?
A. callVariable1 is not equal to 1.
B. BAStatus is not empty.
C. BAAccountNumber is not empty.
D. BAStatus is not equal to 1.
E. BACampaign is not empty.

cisco-exams

Leave a Reply

Your email address will not be published. Required fields are marked *


The reCAPTCHA verification period has expired. Please reload the page.