Refer to the exhibit. Which initial action does a Customer Success Manager take?
A. Run analysis on all the license types used by the customer on all platforms
B. Share the report with the customer point of contact for license types B and D and determine causes
C. Provide trending information on license types B and D and share with all stakeholders
D. Inform the Sales Account Manager to position a new version of licenses types B and D with additional features
Hola!
I just passed the 820-605 CSM exam recently online.
A little difficult, and a lot of questions on Success Plan Creation and Barrier Management.
Questions on this site are out of date, many new questions are NOT available here.
And,
I mainly learned the newest version Pass-Leader 820-605 VCE and PDF files, new questions are all available from Pass-Leader.
FYI and good luck, guys!
There is a better answer