Please refer to the following information to answer the questions on the right. Rachel is starting a repair on a three-year-old MacBook Pro. After opening the device, she takes some time to visually inspect the top case assembly with battery.…
If Michel accidentally drops a replacement top case assembly with battery for a MacBook Pro (Retina, 15-inch, Mid 2015), what steps should he take before continuing with the repair? A. Visually inspect the top case assembly with battery for damage…
Diego is servicing an embedded battery and it begins to swell. Which of the following is the proper response by Diego? A. Immediately pour sand on the battery to cover it completely. B. Evacuate the room for fifteen minutes. C.…
When servicing devices with embedded batteries, your primary concern should be for your own safety and those around you. Which of the following considerations are workstation requirements when servicing these devices? (Choose two.) A. Keep paper at least 1 feet…
Laura is performing a visual inspection of an embedded battery. What kinds of cosmetic issues should she look for? (Choose two.) A. UPC Code B. Apple product serial number C. IATA complice label D. Scratches E. QR Code F. Apple…
Which of the following statements is true about an actively swelling embedded battery? A. Actively swelling batteries are not considered a safety concern. B. Actively swelling batteries are likely caused by large amounts of liquid inside the batteries. C. Actively…
Which of the following customer statements would alert you to a safety issue? (Choose two.) A. My iPhone flashed and sparked when I tried to charge it. B. The corner of my iPad is badly bent. C. My iPhone has…
Select the best response to the following customer statement: My iPhone sparked when I tried to sync it. A. Sounds like you have a damaged sync cable. If the cable is damaged sparking can happen. B. I want to make…
Which of the following statements are true when safely handling of batteries and portable computer case assemblies with built-in battery? (Choose three.) A. Lift batteries or case assemblies using the battery cable. B. If a battery is dropped, it can…
If the battery inside an iPhone is dented, punctured, swollen, or otherwise damaged, which of the following is the proper next step to take? A. Reassemble the iPhone and replace whole unit. B. Reassemble the iPhone and return it to…