What are two customer motivators?
What are two customer motivators? (choose two) A. Realizable outcomes B. Simplifying IT complexity
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Which option is the primary goal in business outcome-based selling?
Which option is the primary goal in business outcome-based selling? A. Using next-generation IT to increase service quality and reduce risk, complexity,and costs
Which class of solutions enable business outcomes for the energy and utilities industry?
Which class of solutions enable business outcomes for the energy and utilities industry? A. Data center and virtualization
Which two components must be considered when dealing with a business value proposition?
Which two components must be considered when dealing with a business value proposition? (choose two) A. Key performance indicators B. Capital expenditures
Which option must be understood before identifying business outcome opportunities?
Which option must be understood before identifying business outcome opportunities? A. Customer value proposition
What are two examples of Key Performance Indicators for business outcomes?
What are two examples of Key Performance Indicators for business outcomes? (choose two) A. Improved customer satisfaction B. Revenue growth
Which two options are benefits of effective communication with stakeholders?
Which two options are benefits of effective communication with stakeholders? (choose two) A. It allows other strengths to create maximum impact B. It lessen the impact of business weakness
Which two audience types represent important stakeholders?
Which two audience types represent important stakeholders? (choose two) A. Executives B. Influencers
Which two options are additional costs arising from a subscription model and should be factored into the total cost of ownership of IT as a Service?
Which two options are additional costs arising from a subscription model and should be factored into the total cost of ownership of IT as a Service? A. Software asset and management B. Cost of accounting and tracking
Which option is the leading reason that technology projects fail?
According to research, which option is the leading reason that technology projects fail? A. Poor stakeholder management