Home » ECCouncil » 312-50 » What is the process of logging, recording, and resolving events that take place in an organization?
What is the process of logging, recording, and resolving events that take place in an organization?
A. Incident Management Process
B. Security Policy
C. Internal Procedure
D. Metrics
Correct Answer: A
Explanation/Reference:
The activities within the incident management process include:
Incident detection and recording
Classification and initial support
Investigation and analysis
Resolution and record
Incident closure
Incident ownership, monitoring, tracking and communication
Establish incident framework management
Evaluation of incident framework management
References: https://en.wikipedia.org/wiki/Incident_management_(ITSM)#Incident_management_procedure
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yup why is it repeated so many times!!!!!!!!!!!
Questions have started to repeat themselves now !!