Which is the first step in the 7 Step Improvement Process?
A. Where are we now?
B. Identify gaps in Service Level Agreement (SLA) achievement
C. Prepare for action
D. Define what you should measure
How To Pass ITILFND-V4 Exam?FULL Printable PDF and Software. VALID exam to help you pass. |
 |
|
Download Printable PDF. VALID exam to help you PASS. |
|