Home » Exin » ITIL » Who is responsible for ensuring that the Request Fulfillment process is being performed according to the agreed and documented process?
Who is responsible for ensuring that the Request Fulfillment process is being performed according to the agreed and documented process?
A. The Request Fulfillment Process Manager
B. The Request Fulfillment Process Owner
C. The Service Manager
D. The Service Desk Manager
Correct Answer: B
Explanation/Reference:
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