Home » Exin » ITIL » Who is responsible for ensuring that the Request Fulfillment process is being performed according to the agreed and documented process?
Who is responsible for ensuring that the Request Fulfillment process is being performed according to the agreed and documented process?
A. The Service Desk Manager
B. The Service Manager
C. The Request Fulfillment Process Manager
D. The Request Fulfillment Process Owner
Correct Answer: D
Explanation/Reference:
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