An administrator received a report that a user cannot connect to the headquarters site using Cisco AnyConnect and receives this error. The installer was not able to start the Cisco VPN client, clientless access is not available, Which option is a possible cause for this error?
A. The client version of Cisco AnyConnect is not compatible with the Cisco ASA software image.
B. The operating system of the client machine is not supported by Cisco AnyConnect.
C. The driver for Cisco AnyConnect is outdatate.
D. The installed version of Java is not compatible with Cisco AnyConnect.
When a user cannot connect the AnyConnect VPN Client to the ASA, the issue might be caused by an incompatibility between the AnyConnect client version and the ASA software image version. In this case, the user receives this error message: The installer was not able to start the Cisco VPN client, clientless access is not available.
In order to resolve this issue, upgrade the AnyConnect client version to be compatible with the ASA software image.