Which of the following connectivity tools will allow the technician to connect to the user’s computer?

A technician needs to log into a user’s computer to fix the user’s corrupt local profile. Which of the following connectivity tools will allow the technician to connect to the user’s computer?
A. Remote Assistance
B. Virtual Private Network
C. Computer Management
D. Remote Desktop

CompTIA A+ 220-1102 (Core 1) Exam

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2 thoughts on “Which of the following connectivity tools will allow the technician to connect to the user’s computer?

    1. The question specifies that the user’s local profile is corrupt and needs fixed. You won’t be able to do that through A. Though yes, in general A and D would both allow you to connect. Read the question carefully.

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