Which of the following problems is MOST likely affecting the printer?

A user calls the helpdesk to report that print jobs coming from a laser printer in the office are losing most of their toner due to being touched by hand smudge. The printer was recently serviced with a new fuser unit. Which of the following problems is MOST likely affecting the printer?
A. The fuser is not heating up to proper temperature levels necessary.
B. The pickup rollers are likely dirty and leaving paper dust on all printed pages.
C. The printer’s firmware was not updated with the installation of the new fuser.
D. The fuser was installed backwards and is not evenly heating printed pages.

CompTIA A+ 220-1102 (Core 1) Exam

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