Which of the following should be used FIRST, assuming that the user had set up the PC?

A home user has forgotten their password and cannot log into their Windows XP Home PC. They do not want to lose any information. Which of the following should be used FIRST, assuming that the user had set up the PC?
A. Restart in safe mode and log in as administrator
B. Use third party software to change password
C. Re-install the OS from the resource CD
D. Log in as administrator from start up screen

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One thought on “Which of the following should be used FIRST, assuming that the user had set up the PC?

  1. B would also be correct. You can also use third party software to log into the PC to either reset it or to change the password. What happens if you restart into safe mode and you can’t log in as an administrator because it is password protected and you forget that password too. What good is it to log into safe mode then?

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