Your customer service team often receives support calls for the same issue from multiple customers. You decide to use the parent-child hierarchy feature so that cases can be related, but the cases must continue to be resolved independently.
You need to configure the parent and child case settings for your organization.
What should you do?
A. Ensure that the cascade closure preference is not set.
B. Choose Don’t allow parent case closure until all child cases are closed.
C. Choose Close all child cases when parent case is closed.
D. Include the resolve by attribute in the inherited attributes.
