Which is true regarding a first pass draft of the business case?
A. Include a baseline for major costs and benefits, as a starting point for deeper analysis
B. You should not include costs of services, because resources might not be available to deliver the project
C. Only start thinking about the first draft once you have a full picture of deployment and transition costs
D. Ask the customer to commit on a specific deployment schedule, so you can accurately identify the timing of rollout expenses
