Which step is important when you define pain points for a multidepartment business initiative?
A. Prioritize needs and opportunities across the full scope of the departments.
B. Ask each department to rate their priorities on a 1-10 scale of importance.
C. Use a survey to gain feedback on service-level expectations for network infrastructure.
D. Avoid using customer estimates of benefits since the departments are likely overstating value and competing for funding.
