Home » IIA » IIA-CIA-Part3 » One drawback of business process reengineenng (BPR), sometimes referred to as business process analysis, is:
One drawback of business process reengineenng (BPR), sometimes referred to as business process analysis, is:
A. Improved efficiency in the business processes analyzed.
B. Excess of cost over the benefit.
C. Reduction of operational efficiency.
D. Employee resistance to change.
Correct Answer: D
Explanation/Reference:
Explanation:
Business process reengineering (BPR), or business process analysis, involves process innovation and process redesign. Instead of improving existing procedures, it finds new ways of doing things. One major drawback of BPR is that employees may be resistant due to fear of layoffs, being replaced, or insecurity about new required skills or tasks that the employee now has to perform.
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