Which of the following should the instructor do FIRST to improve the performance?

An instructor receives poor evaluations for a particular class. Which of the following should the instructor do FIRST to improve the performance?
A. Read the comments to gain understanding of the low scores to find specific areas to work on.
B. Re-develop the course from scratch.
C. Practice the course in front of other instructors to receive direct feedback on how to improve.
D. Contact each learner and ask for clarity on their responses.

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