Refer to the exhibit.
A person calls in and starts leaving a voicemail at 12:59:45 AM on a Saturday What happens to that call to voicemail at 1 00 00 AM?
A. The call disconnects.
B. The call continues recording voicemail as usual.
C. The system plays a prompt that says, "The business is closed now, please call again later." then immediately disconnects the call
D. The call is transferred to the general delivery mailbox
It seems like B would be the correct answer and another trick question. Why would the system just cut somebody off in the middle of leaving a voicemail? One of the points of voicemail is to leave a message after hours when nobody is around. Further, the question shows a system schedule which affects a call handler, not a personal mailbox.
Just wanted to say “Thank You”