Home » PMI » CAPM v.2 » The project manager has requested all expert team members to complete an anonymous questionnaire to identify possible risks. This is an example of a technique known as the:
The project manager has requested all expert team members to complete an anonymous questionnaire to identify possible risks. This is an example of a technique known as the:
A. interview technique
B. information gathering technique
C. Delphi technique
D. feedbacktechnique
Correct Answer: C
Explanation/Reference:
Explanation:
Delphi technique. The Delphi technique is a way to reach a consensus of experts. Project risk experts participate in this technique anonymously. A facilitator uses a questionnaire to solicit ideas about the important project risks. The responses are summarized and are then recirculated to the experts for further comment. Consensus may be reached in a few rounds of this process. The Delphi technique helps reduce bias in the data and keeps any one person from having undue influence on the outcome.
5.2.2.5 Group Decision-Making Techniques
A group decision-making technique is an assessment process having multiple alternatives with an expected outcome in the form of future actions. These techniques can be used to generate, classify, and prioritize product requirements. There are various methods of reaching a group decision, such as:
Unanimity. A decision that is reached whereby everyone agrees on a single course of action. One way to reach unanimity is the Delphi technique, in which a selected group of experts answers questionnaires and provides feedback regarding the responses from each round of requirements gathering. The responses are only available to the facilitator to maintain anonymity.
Majority. A decision that is reached with support obtained from more than 50 % of the members of the group. Having a group size with an uneven number of participants can ensure that a decision will be reached, rather than resulting in a tie.
Plurality. A decision that is reached whereby the largest block in a group decides, even if a majority is not achieved.
This method is generally used when the number of options nominated is more than two.
Dictatorship. In this method, one individual makes the decision for the group. All of these group decision-making techniques can be applied to the group creativity techniques used in the Collect Requirements process.
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