A technician receives a phone call regarding ransomware that has been detected on a PC in a remote office. Which of the following steps should the technician take FIRST?
A. Disconnect the PC from the network
B. Perform an antivirus scan
C. Run a backup and restore
D. Educate the end user
CompTIA A+ 220-1102 (Core 1) ExamFULL Printable PDF and Software. VALID exam to help you PASS. |