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Identify the missing word in the following sentence.
The purpose of the service configuration management practice is to ensure that accurate and reliable information about the [?], and the CIs that support them, is available when and where it is needed.
A. relationships with suppliers
B. configuration of services
C. skills of people
D. authorization of changes
Correct Answer: B
Explanation/Reference:
Reference: https://wiki.process-symphony.com.au/framework/lifecycle/process/service-configuration-management-itil-4/
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