Which statement about problems is CORRECT?
A. Problems are not related to incidents.
B. Problems must be resolved quickly in order to restore normal business activity.
C. Problem analysis should focus on one of the four dimensions to achieve a fast diagnosis.
D. Problem prioritization involves risk assessment.
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D
Answer A is incorrect because problems are related to incidents.
Answer B is talking about incident management: The practice of minimizing the negative impacts of incidents by restoring normal service operation as quickly as possible. (So, answer B is incorrect).
Answer C is incorrect because problem analysis focuses on all of the four dimensions. (I think)
So, Answer D is the correct answer and not B.
Should be D