Home » ITIL » ITILFND V4 » Which service request management decisions require that policies are established?
Which service request management decisions require that policies are established?
A. Deciding which service requests require approval
B. Deciding how to handle service requests where the steps are unknown
C. Deciding how degradations of service are resolved
D. Deciding when workarounds should be used
Correct Answer: A
Explanation/Reference:
Explanation:
Reference: https://wiki.process-symphony.com.au/framework/lifecycle/process/service-request-management-itil-4/#:~:text=Policies%20should%20be%20established%20regarding,the%20organization%20can%20realistically%20deliver
How To Pass ITILFND-V4 Exam?
FULL Printable PDF and Software. VALID exam to help you pass.
|
|
Download Printable PDF. VALID exam to help you PASS.
|
|