Home » ITIL » ITILFND V4 » Which helps to streamline the fulfilment of service requests?
Which helps to streamline the fulfilment of service requests?
A. Understanding which service requests can be accomplished with limited approvals
B. Creating new workflows for every service request
C. Separating requests relating to service failures from the degradation of services
D. Eliminating service requests which have complex workflows
Correct Answer: A
Explanation/Reference:
Explanation:
Reference: https://www.bmc.com/blogs/itil-service-request-management/
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