Which is included in the purpose of the ‘deliver and support’ value chain activity?
A. Meeting stakeholder expectations for time to market
B. Understanding the organization’s service vision
C. Understanding stakeholder needs
D. Providing services to agreed specifications
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“The purpose of the deliver and support value chain activity is to ensure that services are delivered and supported according to agreed specifications and stakeholders’ expectations.
So Answer should be “A”
Agree with D:
A is for Design and Transition with keywords being ” time to market.”
Purpose To ensure that products and services continually meet stakeholder expectations for quality, cost, and time to market.
The answer to this is D.
Deliver & Support: “The purpose of the deliver and support value chain activity is to ensure that services are delivered and supported according to AGREED SPECIFICATIONS and stake holders’ expectations.”