What is used to link activities within the service value chain?
A. Service level agreements
B. Inputs, outputs and triggers
C. Opportunity, demand and value
D. Service desk
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B
If we read the question carefully, it says within the SVC not within SVS.
So, what used to link activities in SVS are opportunity, demand and value.
But what used to link activities in SVC (Service Value Chain) are inputs, outputs and triggers.
I believe the answer for this question is B.
Is this itil v3?
Should it be B?