Which is a result of applying the guiding principle ‘progress iteratively with feedback’?
A. The ability to discover and respond to failure earlier
B. Standardization of practices and services
C. Understanding the customer’s perception of value
D. Understanding the current state and identifying what can be reused
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A. The ability to discover and respond to failure earlier.
The guiding principle ‘progress iteratively with feedback’ emphasizes on the importance of incremental and continuous improvement based on repeated feedback. It involves breaking down work into small chunks, frequently checking progress, and making necessary adjustments in response to results received. By progressing iteratively with feedback, organizations can identify and address the problems and failures during the development process, thereby enabling them to achieve better results in the long run. This helps to discover and respond to failure earlier, which is crucial in ensuring that the product or service meets customer expectations.
Option A, therefore, correctly describes the result of applying the guiding principle ‘progress iteratively with feedback’. Options B, C, and D are related to other guiding principles in ITIL, but they are not directly associated with this specific principle.
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Answer A is talking about Progress Iteratively with Feedback.
Answer B is talking about (I would say but not sure) Keep It Simple and Practical.
Answer C is talking about using Focus on Value.
Answer D is talking about Start Where you Are.
So, I believe the answer is A.
A feedback loop is a term commonly used to refer to a situation where part of the output of an activity is used for new input. In a well-functioning organization, feedback is actively collected and processed along the value chain. Well-constructed feedback mechanisms facilitate understanding of:
end user and customer perception of the value created
the efficiency and effectiveness of value chain activities
the effectiveness of service governance as well as management controls
the interfaces between the organization and its partner and supplier network
the demand for products and services.
Answer is A
Isn’t the correct answer A ?