Which of the following should be used to connect to the network so the administrator can troubleshoot this issue from home?

A network administrator gets a call regarding intermittent network outages across the country. Which of the following should be used to connect to the network so the administrator can troubleshoot this issue from home? (Choose two.)
A. FTP
B. SMTP
C. VPN
D. SSH
E. SNMP

Exam N10-008: CompTIA Network+

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