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A business analyst has been asked to investigate a problem. This investigation will provide input towards developing a business case. The business analyst wants to first understand the company’s current business processes.
Which technique should the business analyst use?
A. MoSCoW
B. RACI matrix
C. Observation
D. User stories
Correct Answer: C
Explanation/Reference:
Reference: https://kissflow.com/bpm/business-process-analysis/
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