During a requirements workshop, sponsors and managers from different departments express varying points of view and priorities about the product’s functions and requirements. The business analyst struggles with facilitating the group to reach an agreement.

During a requirements workshop, sponsors and managers from different departments express varying points of view and priorities about the product’s functions and requirements. The business analyst struggles with facilitating the group to reach an agreement.
What should the business analyst have defined to avoid this?
A. Decision-making process in the business analysis plan
B. Decision-making process in the project management plan
C. Communications approach in the business analysis plan
D. Communications approach in the project management plan

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