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Through user acceptance testing, a software flaw was identified. What should the business analyst do next as part of the root cause analysis in order to analyze and resolve the discrepancy?
A. Create an interface analysis
B. Create a Delphi estimation.
C. Create a functional decomposition.
D. Create a fishbone diagram.
Correct Answer: D
Explanation/Reference:
Reference: http://www.itqb.org/sites/default/files/glossary/ISTQB_glossary_CTELITP_v3.01%28EN%29.pdf
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