A business analyst is leading a project to implement automated order entry software at a local pizza restaurant. The business analyst has very little information about the project: the ordering process takes too long and often ends in incorrect orders.

A business analyst is leading a project to implement automated order entry software at a local pizza restaurant. The business analyst has very little information about the project: the ordering process takes too long and often ends in incorrect orders.
What step should the business analyst take next?
A. Identify testing resources to support the implementation.
B. Request information on the current ordering process and compare it with other companies.
C. Select the software to implement and start working with the technical resources.
D. Schedule a requirements gathering sessions with the manager of the ordering department.

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