Home » PMI » PMP » Where the project manager can have the greatest impact on the quality of his or her project is in_____________
The area where the project manager can have the greatest impact on the quality of his or her project is in_____________
A. Quality planning
B. Quality assurance
C. Quality control
D. Quality improvement
Correct Answer: B
Explanation/Reference:
Explanation:
Quality assurance is the management section of quality management. It is the collective term for the formal activities and managerial processes that attempt to ensure that products and services meet the required quality level. The project manager should establish administrative processes and procedures necessary to ensure and often prove that the scope statement conforms to the customer’s actual requirements, to determine which processes will be used to ensure that stakeholders have confidence that the quality activities will be properly performed, and to ensure that all legal and regulatory requirements will be met.
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