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A number of different decision-making styles can be used in a team environment. When quality and acceptance are both important, which of the following styles should be used?
A. Command
B. Consultation
C. Consensus
D. Coin flip
Correct Answer: B
Explanation/Reference:
Explanation:
Project managers tend to use four basic decision styles: command, consultation, consensus, and coin flip or random. If acceptance and quality are both important, the consultation style is preferred. It allows for some involvement of team members but allows project managers to maintain control over the final decision. In this style, team members are free to express their opinions, but the project manager makes the final decision.
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