Home » CompTIA » PK0-004 v.2 » Two team members are arguing over two different approaches to complete a task. The project manager listens to both sides, determines neither approach will work, and directs the team members to use a third option.
Two team members are arguing over two different approaches to complete a task. The project manager listens to both sides, determines neither approach will work, and directs the team members to use a third option.
This type of conflict resolution is known as:
A. forcing.
B. avoiding
C. smoothing.
D. compromising.
Correct Answer: A
Explanation/Reference:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 200
