A company hires an outside vendor to provide 24/7 support.
Which of the following documents would determine the contractual obligations?
A. PO
B. SLA
C. LOI
D. MOU
A company hires an outside vendor to provide 24/7 support.
Which of the following documents would determine the contractual obligations?
A. PO
B. SLA
C. LOI
D. MOU