An agile team meets at the end of a sprint to compile the retrospective. A team member mentions that the IT maintenance manager revealed that their team is unanimously opposed to the software platform change introduced in the previous sprint. The project manager discovers that the IT maintenance manager was defined as an external stakeholder in the stakeholder engagement plan. What should the project manager do to prevent further disruptions of this type?
A. Update the user story and definition of done (DoD) to include a description of the platform change.
B. Revise the stakeholder engagement assessment matrix to flag this manager as resistant to the project.
C. Consult all external stakeholders to determine the preferred software platform, and update the product backlog accordingly.
D. Amend the communications management plan to ensure that external stakeholders are properly involved with communications.
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