You are project manager at a large multinational company developing a next generation mobile phone using voice over IP technology. The project involves significant coordination of resources across multiple different engineering teams located in various different countries. Specifically your mobile handset team is based in India, your design team in U.S.A, and your QA team in Canada.
You are currently in the process of assessing the completion status of each of the work packages. In order to develop a accurate status of project, you have asked each of the engineer to report their completion date for their respective deliverables. However one of the QA engineer abrasively respond" completion date for what?" you finally decided to report QA engineer’s uncooperative behavior to his functional manager.
Based on the scenario above, which of the following best describes the problem?
A. the work packages were not adequately defined for the project
B. there was a conflict of interest between your QA engineer and your project objective
C. you did not receive the necessary support from the functional manager regarding your project
D. the QA engineer was acting defensively to mask his inabilities to meet his project responsibilities
E. you should have met with the functional manager the first time you encountered problem with this engineer rather than let the problem escalate
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